Service

Please, stay at Hanoi Victory Hotel, We are not only provided rooms to sleep but also suggestions to do to be sure that you will have a great time in Hanoi. Whatever you needs, our staff is trained to help. Nothing will stand in the way of the perfect hotel experience here in the heart of Hanoi’s Old Quarter.

Complimentay Services:
• Daily housekeeping service, with evening turn down service
• Snacks and Beverages in Mini bar ( replenished daily ) will be charge
• Complimentary 02 small bottles of mineral water, tea and coffee ( replenished daily )

Travel services
• Free information tour desk
• Daily tour for group
• Package & custom made tours
• Hotel booking in Vietnam
• Internal and international flight booking
• Train or Bus throughout Vietnam and to Kunming, Lao...
• Visa upon arrival in Vietnam
• Visa service to Laos, Cambodia, Myanmar and China
• Car, van, bike,  motor bike, sport bicycle hiring
• Water Puppet show ticket booking

Facilities
• Dual split-type airconditioning
• Noise-free rooms with soundproof glass windows
• In-room FREE Wireless internet access with a computer or laptop ( on request )
• Wifi & broadband internet access throughout the building
• LCD wall mounted cable TV with international channels (i.e. CNN, ESPN, STAR-SPORT, STAR- MOVIE, HBO, NHK, TV5, FTV..)
• Bathroom with standing glass shower & Bath tub
• Daily English newspaper ( on request)
• Daily housekeeping
• 24-hour security & reception
• 24-hour room service ( on request )
• Turndown service
• Laundry & Dry cleaning
• Baggage storage
• Message, postal & courier services
• Safety deposit box at reception
• Credit cards accepted
• Foreign currency exchange

We hope that these services help you for your stay in Hanoi, if there is anything we have missed then please send us an email and we’ll see if we can accommodate your suggestion.